Mobile Web Banking

Our MemberDirect Mobile Services allow you to log in to your account online using your Smartphone’s web browser. No need to register for this service. When you visit this website from your Smartphone, you will be automatically routed to the web-based interface version of the website which has been optimized for smaller screens.

Functionality:
  • View account balances
  • View your account history (up to 20 most recent transactions)
  • Pay and manage bills
  • Set up scheduled bill payments
  • Transfer money between accounts
  • Stop payments
  • View credit union MasterCard® account balances*
  • Send an Interac® e-Transfer
  • Find a branch and/or ATM
  • Apply for a loan
  • View up to date rates
  • Order cheques
  • Change contact information
  • Change personal access code
  • Check investments
How do I access mobile web?

It's easy...
  1. You have access to Caisse populaire de Clare Online Banking
  2. You have logged into online banking at least once from a desktop computer
  3. When you're ready to access mobile web, simply visit www.caissepopclare.com/m from your smart phone browser
If you are not currently signed up for online banking or not yet a member, please contact us for assistance.

Do you have an iPhone? Click here to find out how you can add a Caisse populaire de Clare Mobile Web Banking icon to your iPhone home screen.

Benefits
  • Accessing banking information anywhere and anytime
  • Paying bills and transferring funds at any time helps avoid late fees
  • Managing your budgets by being able to check your account balances before making a purchase
  • Performing banking activities within five easy steps
  • Locating a Caisse populaire de Clare branch or ATM anytime when you are on the move.
  • Mobile Web is Secure
  • Your personal information is just as secure using Mobile Web Banking as with online banking.  The login is password protected (same as for online banking) and 128-bit SSL encryption protects your data.
  • If you lose your phone, your accounts can only be accessed if someone has the correct login credentials.
  • Multiple logins: You will be required to log in to your credit union MasterCard® and Credential Direct accounts using unique usernames and passwords. This added layer of security ensures your money is safe.
  • Security precautions: Mobile banking offers the same level of security and functionality offered by credit union’s online banking service. No downloading or installation required.
  • Time-out: To protect your information, your mobile banking session will end automatically if there has been no activity for 15 minutes.
Mobile Web Banking FAQs

What is Mobile Web Banking? Expand/Collapse

It's a mobile version of Caisse populaire de Clare Online Banking for your smart phone.

What are the features of Mobile Web Banking? Expand/Collapse

  • Check account balances & activity     
  • Pay bills (view, set-up and delete immediate and scheduled bill payments)
  • Transfer funds (view, set-up and delete immediate and scheduled transfers)
  • Find a branch or ATM
  • Receive personal messages from Caisse populaire de Clare.
  • View our most popular rates
  • Memorized accounts
  • Full site access
  • Privacy and legal information
  • Help

Is my information secure? Expand/Collapse

Your personal information is just as secure using Mobile Web Banking as with Online Banking.  The login is password protected (same as for Online Banking) and 128-bit SSL encryption protects your data.

If you lose your phone, your accounts can only be accessed if someone has the correct login credentials.

How much does this cost? Expand/Collapse

It's free.  We don't charge you to use this service, but your mobile carrier might charge you for accessing your data plan.  Please contact your mobile carrier if you are unsure about any charges that might apply to you.

What devices support Mobile Web Banking? Expand/Collapse

Mobile Web Banking works with most mobile devices with internet access, but it works best with the following smart phones iPhone, iPod Touch, Samsung and Blackberry.

Do you have an iPhone®, Blackberry or Android app? Expand/Collapse

Yes we do. Click here for more information about our apps.

How is the mobile banking app different from mobile web access? Expand/Collapse

Mobile web means a website that is adapted to be more user-friendly when accessed from a mobile device, but it doesn’t always work perfectly because there are so many different types of phones, tablets, and other devices. A mobile app on the other hand, is designed for specific Apple and Android devices.

What is the difference between Mobile Web Banking and Mobile Text Banking? Expand/Collapse

Mobile Web Banking is online banking optimized for smart phones. It allows users to perform banking functions on mobile devices that have access to the internet.

Mobile Text Banking allows users to send short text message commands.  Users can perform the following:
  • Check account balances
  • Check recent transaction history
  • Add, disable, or delete a mobile phone
  • Add, remove, or edit the accounts accessed through mobile banking by text
iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries. Apple Inc. is not a sponsor or participant in Caisse populaire de Clare Mobile Web Banking.
The Trademark BlackBerry® is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. Caisse populaire de Clare  is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited